Digital Marketing Strategy and Consumer Purchase Intention: A Literature Review on E-Commerce Business Research
DOI:
https://doi.org/10.59246/muqaddimah.v3i1.92Keywords:
digital marketing, purchase intention, e-commerceAbstract
The rapid growth of e-commerce has transformed the business landscape and consumer purchasing behavior in the digital economy. Advances in internet technology, increasing smartphone penetration, and the widespread use of online platforms have encouraged businesses to adopt digital marketing strategies to enhance market reach and competitiveness. This study aims to analyze the role of digital marketing strategies in influencing consumer purchase intention in e-commerce businesses through a literature review approach. The study uses a qualitative research method by reviewing and synthesizing relevant scholarly articles published between 2020 and 2024 obtained from reputable academic databases. The analysis focuses on key digital marketing strategies, including social media marketing, influencer marketing, content marketing, search engine marketing, and electronic word-of-mouth, and examines how these strategies influence consumer behavior in online shopping environments. The findings indicate that digital marketing strategies significantly contribute to increasing brand visibility, customer engagement, and consumer purchase intention. In addition, several mediating factors such as trust, brand image, perceived usefulness, and information quality strengthen the relationship between digital marketing practices and consumer purchase decisions. The study also highlights the growing importance of data-driven marketing and personalized digital communication in improving marketing effectiveness in e-commerce platforms. Overall, the results suggest that businesses must adopt integrated digital marketing strategies to remain competitive in the rapidly evolving digital marketplace. This study contributes to the existing literature by providing a comprehensive synthesis of recent research on digital marketing and consumer purchase intention in e-commerce contexts.
References
Anantharaman, B. M. H. N. Dr. R., & Thomas, P. L. S. Dr. S. (2024). Analyzing the Role of Digital Marketing in Growth of E-Commerce in India: A Multiple Holistic Approach. Jier, 4(2). https://doi.org/10.52783/jier.v4i2.835
Chan, X. Y., Rahman, M. K., Mamun, A. A., Salameh, A. A., Hussain, W. M. H. W., & Alam, S. S. (2022). Predicting the Intention and Adoption of Mobile Shopping During the COVID-19 Lockdown in Malaysia. Sage Open, 12(2). https://doi.org/10.1177/21582440221095012
Chawla, N., & Kumar, B. (2021). E-Commerce and Consumer Protection in India: The Emerging Trend. Journal of Business Ethics, 180(2), 581–604. https://doi.org/10.1007/s10551-021-04884-3
Hidayah, R. T., Adriansyah, I., & Utami, E. M. (2024). The Influence of TikTok EWOM on Purchase Intentions for the Originote Skincare Products. Asean International Journal of Business, 3(2), 141–153. https://doi.org/10.54099/aijb.v3i2.1017
Khan, R. H., Islam, A. S., Sijan, Md. A. H., Syeed, M. M. M., Uddin, M. F., & Hossain, Md. S. (2023). Augmented Scope-Based E-Commerce Business Model for Emerging Markets. Journal of Computer Science, 19(12), 1410–1422. https://doi.org/10.3844/jcssp.2023.1410.1422
Montaño, V. E., & Mercado, J. L. L. (2023). Dynamic Relationships: E-Commerce Sales and Key Exogenous Variables in the Philippines. European Journal of Management and Marketing Studies, 8(3). https://doi.org/10.46827/ejmms.v8i3.1603
Rosário, A. T., & Raimundo, R. (2021). Consumer Marketing Strategy and E-Commerce in the Last Decade: A Literature Review. Journal of Theoretical and Applied Electronic Commerce Research, 16(7), 3003–3024. https://doi.org/10.3390/jtaer16070164
Siddiqui, M. S., Siddiqui, U. A., Khan, M. A., Alkandi, I., Saxena, A. K., & Siddiqui, J. H. (2021). Creating Electronic Word of Mouth Credibility Through Social Networking Sites and Determining Its Impact on Brand Image and Online Purchase Intentions in India. Journal of Theoretical and Applied Electronic Commerce Research, 16(4), 1008–1024. https://doi.org/10.3390/jtaer16040057
Sugiharto, B. H. (2024). The Role of E-Commerce for MSMEs as a Digital Marketing Strategy in Facing Industrial Revolution 4.0. Productivity, 1(1), 99–107. https://doi.org/10.62207/80ndq458
Wu, Z. (2023). Social Media Marketing Strategy and Effect Evaluation in E-Commerce. BCP Business & Management, 50, 187–192. https://doi.org/10.54691/bcpbm.v50i.5607
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.





