Analisis Penerapan Manajemen Risiko Terhadap Kualitas Produktivitas Agen BRILink Sebagai Pendorong Financial Inclusion
Studi Kasus: PT Bank Rakyat Indonesia Regional Office Malang
DOI:
https://doi.org/10.59246/muqaddimah.v1i4.472Keywords:
Financial Inclusion, Services, Risk Management, Customers, Agent ProductivityAbstract
This research focuses on a company engaged in the banking sector, namely BRI. The company has a service called BRILink, a system created to make it easier for customers. This study aims to apply risk management theory to encourage corporate financial inclusion. This research uses descriptive qualitative research methods by conducting observations, interviews, and documentation in Malang. Researchers find potential in applying risk management theory to the quality of agent productivity. Researchers hope that companies can improve their services by implementing risk management.
References
Artikel Jurnal
Ahmadi, Herman. 2018. “Analisis Penerapan Brilink Di Bank Bri Kota Madiun Sebagai Upaya Mendorong Financial Inclusion.” Inventory: Jurnal Akuntansi 2(1):211. doi: 10.25273/inventory.v1i2.2441.
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Artikel Prosiding
Cahyaningrum, D. (2016). Perlindungan nasabah dalam penyelenggaraan laku pandai: studi perlindungan nasabah laku pandai bca di jawa tengah dan bri di papua (consumer protections in" laku pandai" implementation: study of bca" laku pandai" consumer protection in middle java and bri" laku pandai" consumer protection in papua). Negara Hukum: Membangun Hukum untuk Keadilan dan Kesejahteraan, 7(2), 213-234.
Buku Teks
Ferry N. Idroes. 2008. Manajemen Risiko Perbankan. Jakarta: PT. Rajagrafindo Persada.
Muhammad Nur Rianto Al Arif. 2018. Manajemen Risiko Perbankan Syariah. 1st ed. Bandung: Pustaka Setia.
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Sumber dari internet tanpa nama penulis
Bank Indonesia. (2014). Booklet Keuangan Inklusif. Survey Report, 1-17. www.bi.go.id.
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